Terms of Business
How to Order
All orders must be placed via the website www.roadwave.com. If you have questions about oversize or heavy items, or any other form of non-standard shipping, please contact us at 844.549.9283 9-6 M-F MST
How We Ship
Most orders ship by UPS. Due to UPS regulations, oversize & overweight packages may be subject to additional shipping surcharges. Small items may ship via US Postal Service. Some oversized orders ship by Truck Freight. If you want to receive merchandise faster, several optional Express methods of shipment are available at an additional cost.
* FREE Shipping Limited Time Offer
Orders must be Retail, shipping standard ground to an address in the contiguous 48 U.S. states.
Methods of Payment
Payment can be made by American Express, Discover, MasterCard, Visa, PayPal.
No sales tax to U.S. customer locations.
The Road Wave Limited Warranty
This product is under warranty to the original retail consumer against defects in material and workmanship for a period of 1 (one) year on machine, 90 days on gun and hose assembly, from the date of retail purchase and is not transferable. Warranty covers replacement parts. This limited one year warranty applies only to products used in consumer applications and does not apply to rental or commercial applications.
Items returned for warranty consideration must have a Returned Merchandise Authorization (RMA) number. All unauthorized returns will be refused and shipped back to sender. Call The Road Wave Monday through Friday 8:00 a.m. – 5:00 p.m (Mountain Standard Time). Or E-Mail to: Support@theroadwave.com 24 hours a day.
GNW Power Products, LLC
PO Box 17756
Missoula, MT 59808